1. Information collection
By using this application, you agree to provide us with information or data about you that may include your name, contact information, and financial or banking information to pay or receive amounts due for the services we perform through the Mubarat platform. Moreover, your data will be collected among the information of other users so that we can improve our services for you.
Please note that the following information will be collected by the company:
1. Personal Information: While using the application, we may request or directly collect information that identifies you and can be used to contact you. Personal information includes your name, email address, civil identity number, and phone number.
1.2. Bank Information: Your bank information will be collected so that you can transfer our dues directly to our bank account.
1.3. Information collected automatically when you use the application:
1.3.1. The Company collects information about your interaction with the application. This includes the dates and times of application use, in addition to the application features used.
1.3.2. The application allows communication between users by sending text messages. To provide such a feature, the Company receives information regarding the sent texts, the date and time the text was sent, and the contents and images sent.
The Company may use this information to provide customer support services, to resolve disputes between users, and to improve the services of the application.
2- Use of information:
2.1. The Company uses the information and data collected through the application for the following:
2.1.1. In order to provide and improve the service, to complete your transactions, to process your inquiries, to process your registration, to validate the information you provide, and to comply with our internal business purposes.
2.1.2. To carry out internal processes necessary to provide our services, including troubleshooting software errors and operational problems, performing data analysis, testing and research, and monitoring and analyzing indicators of usage and activity.
2.1.3. To contact you and send newsletters, marketing or promotional purposes (on behalf of the Company or third parties) and other information that may be of interest to you. If you decide, at any time, that you no longer wish to receive such communications from us, please follow the instructions in the email sent.
2.1.4. The Company may, in implementation and compliance with the law, conduct an investigation in order to protect the rights of the Company, any third party, the public safety or any person, or to prevent or stop activity that may be considered illegal, fraudulent or immoral. The Company may also use device identifiers to identify users of the application.
2.1.5. The Company also use users ratings to encourage performance improvement, as well as as a basis for deactivating users who have ratings below the required minimum.
2.1.6. For testing, research, analysis and product development, which allows us to improve and enhance the safety and security of our services and develop new features and products.
2.1.7. To investigate or settle claims or resolve disputes related to the use of the Application.
3- Information Exchange and Disclosure Policy
The information collected by the Company may be shared as follows:
3.1. Exchange of information and disclosure for legal reasons and in the event of a dispute:
3.2. Your information will be disclosed, in case the Company believes it is required by law, regulation, court order or investigative authorities, including disclosure to the police, the Public Prosecution, the General Department of Investigations or to third parties if it is necessary to implement the terms and conditions of use of the Mubarat application and protect the rights of the Company or in the event of a dispute relating to the use of the application. The Company may also disclose your information to third parties on the occasion of, or during the negotiation of a merger, sale, restructuring or financing of the Company’s assets.
3.3. Information exchange and disclosure based on your consent:
3.3.1. The Company may share or disclose information if we have notified you in advance of the exchange or disclosure and you have consented to it.
4- Data Retention and Deletion Policy
4.1. The company will keep your personal information as long as your account is active and you have not deactivated it. In the event of deactivation, the Company will keep your information such as personal information, contracts with third parties, bank transfers and assessments for a period of at least 5 years.
4.2. The Company may retain certain information for its commercial interests such as preventing fraud and enhancing the safety of other users. For example, the Company may deactivate an account due to the behavior of the account holder. The Company retains certain information about that account to prevent that user from creating a new account.
5.1. We may update this policy from time to time. If we make significant changes, we will notify you of the changes through the Mubarat app or through other means such as email.
By using our Services after this notice, and to the extent permitted by applicable law, you agree to our updates to this Policy.
5.2. We encourage you to periodically review this policy for the latest updates about our privacy practices. We will also make previous versions of our privacy policies available for your review.
6- Contact us:
If you have any questions regarding this policy, please contact us via
Tel. : +96565123508